At (i)Structure, we treat every customer as if they were
our only customer. Each customer is assigned their own
service manager who is dedicated and committed to meeting
and exceeding the performance standards specific in service
level agreements.
We make our entire customer reference list available
to all prospects. Our customer base is varied and includes
companies across multiple industries that include financial,
insurance, healthcare, transportation, utilities and
manufacturing industries that operate on several different
platforms such as AS/400, UNIX, Windows, S/390 and Linux.
Here is what a few of our customers have to say:
“Outsourcing to (i)Structure has enabled us
to gain 20 percent more processing time for distribution.”
– director, information technology system
“In (i)Structure we have found an ethical,
customer-focused, service-oriented business partner willing
to take on our challenges as their own.” –
chief information officer
“(i)Structure did a great job in migrating our mainframe
environment without any disruptions to our business.” – chief information officer
“The knowledge, teamwork and trust paid off.
The migration went flawlessly. We didn’t lose any
production time. All the trucks went out on Schedule.”
– director of IT
“We came away feeling that (i)Structure was
better aligned with our needs. They were customer-friendly
and dedicated to personalized service, plus they seemed
committed to developing a true partnership with us, not
just a business relationship.” – chief information
officer
“We were looking for a service provider who
had a good relationship with existing customers, a strong
customer base, and excellent technical and management
experience.” – chief information officer
“ The fact that we’ve been able to keep
the base support going to run the business in a cost-effective
manner has been very important. What (i)Structure provides
is absolutely essential to this company running its business.”
– chief information officer
