Many CIOs are struggling with a growing list of IT projects and problems in the face of time, money and, in particular, personnel constraints. Frequently, we hear “I want to focus on new projects strategic to my company, but I am weighed down with daily operations and keeping my current systems running.”

Inevitably, IT systems maintenance required to keep business running takes precedence over new, strategic initiatives (e.g., in-house applications development) that could create competitive advantage or spur business growth. There is frequently a degree of mismatch between skills and tasks, resulting in the misapplication and/or underutilization of valuable IT talent.>> More